Effective Date: April , 2025
Company: Jianglight
Contact Email: info@jianglight.com
1. Introduction
At Jianglight, we deeply value your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with us. As a professional manufacturer and global supplier of residential lighting solutions, we are committed to protecting the information you entrust to us.
By accessing our website or providing information to us, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following categories of personal information from website visitors, customers, and partners:
2.1. Information You Provide Directly
Contact details: name, company name, email, phone number, WeChat ID, address
Business information: project requirements, order details, customization requests
Communication records: emails, messages, inquiries, customer support interactions
Feedback and testimonials: voluntarily submitted comments or product reviews
2.2. Information We Collect Automatically
Device and usage data: IP address, browser type, access times, visited pages
Cookies and similar technologies: used to improve website experience and personalize content
Referral data: how you arrived at our website (e.g., from a search engine or another site)
3. How We Use Your Information
Jianglight uses your information to provide excellent service, improve our offerings, and maintain transparency. We may use your data for:
Responding to inquiries or quote requests
Processing and fulfilling orders
Providing after-sales support and warranty service
Personalizing user experience and recommending products
Analyzing website traffic and user behavior
Sending service updates, company news, or marketing communications (with consent)
Fulfilling legal obligations or protecting our legal rights
4. Sharing and Disclosure of Information
We do not sell, rent, or trade your personal information to third parties. However, we may share data under the following circumstances:
With service providers: logistics, IT, cloud storage, or payment processors who assist us in operating our business
With business partners: only with your explicit consent for collaborative projects
For legal compliance: if required by law or in response to a valid legal process
In case of business transitions: such as mergers, acquisitions, or asset sales
All third-party partners are contractually obligated to protect your information and use it only for the specified purpose.
5. Data Security
We implement a variety of technical and organizational measures to protect your personal data, including:
Encrypted communications (HTTPS)
Access control and authentication measures for our internal systems
Regular data backups and firewall protection
Employee training on data confidentiality and protection
Despite these efforts, no system can be 100% secure. If a data breach occurs, we will notify affected users promptly and take necessary remediation steps.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. When no longer needed, your data will be securely deleted or anonymized.
7. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
Access the personal data we hold about you
Request corrections or updates to your information
Request the deletion of your data
Withdraw consent for marketing communications
Object to certain data processing practices
Lodge a complaint with a data protection authority
To exercise these rights, contact us at info@jianglight.com.
8. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, analyze traffic, and optimize content.
You can manage cookie settings through your browser. Please note that disabling cookies may limit some features of our website.
9. International Data Transfers
As Jianglight operates internationally, your information may be transferred to and processed in countries other than your own. We ensure that all data transfers are conducted in compliance with applicable data protection laws.
10. Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect or store personal information from minors. If we become aware of such data being collected, we will delete it promptly.
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The latest version will always be posted on our website with the revised effective date.
We encourage you to review this page regularly to stay informed about how we protect your information.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:
Penny Jiang
Email: info@jianglight.com
Mobile/WhatsApp: +86-151-5830-5833
WeChat: 15158305833